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Reasonable Adjustments

Reasonable adjustments are changes which mean people with a disability can access the healthcare they need.

They are a legal requirement for GP practices to offer and implement for patients that require them.

These adjustments help ensure effective communication and collaboration between practices and their patients with a learning disability and/or autistic patients, ensuring accessible information and reasonable adjustments are provided.

Examples of reasonable adjustments may include:

  • longer appointments
  • a quiet space available while waiting
  • extra time during phone conversations to ensure you feel listened to
  • clear, simple, and possibly repeated explanations of treatments and procedures
  • Easy read information (if applicable)
  • making sure there is good access for people who use a wheelchair in the surgery

Additional Information:

For more information on reasonable adjustments, follow the links below:

Reasonable Adjustments (National Autistic Society): Asking for reasonable adjustments

Reasonable Adjustment Easy Read (Mencap): About reasonable adjustments 

The Equality Act 2010: Equality Act 2010

Equality Act 2010 Easy Read (Mencap): The Equality Act | Easy Read

Cancer Care Co-Ordinator for Learning Disabilities and Autism: Cancer Care Co-Ordinator for Learning Disabilities and Autism – Brunel Health Group

We recommend anyone who would benefit from Reasonable Adjustments has a Hospital Passport, download the template here. Health Guides: Hospital Passports, Summary Care Records And Flu Jabs | Mencap

Date published: 24th March, 2025
Date last updated: 20th June, 2025